Refund Policy

We only refund or replace items that have a defect. That means a product that arrives damaged, is the wrong item, or has a manufacturing defect.

We do not accept returns because you did not like the scent. We do not take back used, opened, or half-burnt candles or wax melts that arrived as ordered.

If you received a defective item, email support@stoneriverretailco.com with your order number. Refunds go back to the payment method used at checkout. Shopify processes the refund.